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🏥 Hospital Management Overview

Hospital Management provides a comprehensive suite of tools for clinics and hospitals — covering bed allocation, patient admissions, appointment scheduling, lab orders, operation theater management, and more.

Navigate to Hospital from the main menu.

note

Hospital Management is a feature that must be enabled for your business. Contact your administrator if this section is not visible.


Modules

ModuleDescription
Bed ManagementTrack bed availability, admit and discharge patients, manage bed charges
Ward ManagementConfigure hospital wards, set capacity and daily rates
AppointmentsSchedule and manage patient appointments with doctors
Token QueueManage patient waiting queues across OPD counters
Outpatient ManagementTrack outpatient visits from check-in to discharge
Inpatient ManagementManage admitted patients — transfers, status, and discharge
Lab ManagementCreate lab test catalog, manage orders, record and verify results
Imaging & ScansRequest imaging studies and manage diagnostic reports
Operation TheaterSchedule and track surgical procedures
Blood BankManage blood unit inventory and fulfill patient blood requests
VaccinationRecord and track patient vaccination histories
Staff RosterManage staff shifts and schedules

Key Concepts

Bed Charges & Billing

Bed charges are tracked per-admission based on the ward's daily rate. When a patient is discharged, the system generates a bed-charge invoice. The patient cannot be discharged until bed charges are settled.

Role-Based Access

Different staff roles have access to different modules:

RoleAccess
AdminAll hospital modules
DoctorAppointments, outpatient, consultations, lab orders, token queue
NurseBed management, inpatient, token queue, vaccinations
Lab StaffLab management — catalog, orders, results
Blood Bank ManagerBlood bank inventory and request fulfillment
ReceptionToken queue, appointments, outpatient check-in