Quick Setup
This page assumes your account has been provisioned and you have received a login URL and an admin password.
1. First login
Open the login URL. Sign in with the admin credentials. You will land on the Dashboard with a setup checklist on the right.
2. Configure the hospital
Navigate to Settings → Hospital Profile and fill in:
- Legal name and registration number
- GST / tax registration
- Address, contact, and bank details (used on bills)
- Default currency, time zone, and working hours
Upload your logo (SVG or transparent PNG). It will appear on every bill, prescription, and report.
3. Add your departments
Settings → Departments — create one row per department (OP, IP, Lab, Imaging, Pharmacy, Billing). Departments map to counters and to the role permissions in the next step.
4. Add staff
Settings → Users — invite each user with their email, role, and default department. Roles determine what they can see and do; see the role matrix below.
5. Add doctors and specialties
Settings → Practitioners — add each consultant with name, qualification, registration number, specialty, and consultation fee. The system uses these to:
- Drive the appointment calendar.
- Print prescriptions and lab orders with the doctor's details.
- Compute doctor-wise revenue reports.
6. Configure rooms, wards, and beds
Settings → Rooms — list every consulting room. Settings → Wards — list every ward and the beds in it.
7. Stock the pharmacy
Pharmacy → Items — bulk-import your formulary via CSV or add items one by one. Each item carries batch, expiry, MRP, and tax.
8. Open for business
Go to Dashboard. Click Receive first patient. The OP token counter is now live.
Role matrix
| Role | Can do |
|---|---|
| Admin | Everything, including settings and reports |
| Doctor | Consult, prescribe, order labs/scans, view patients |
| Nurse | Vitals, ward operations, transfers, discharges |
| Reception | Register patients, book appointments, issue tokens |
| Pharmacy | Pharmacy billing and inventory |
| Cashier | Billing, payments, refunds |
| Lab tech | Lab orders, sample collection, results |
| Read-only | View dashboards and reports only |
Common troubleshooting
- No tokens appearing on the corridor screen — check that the display URL is open in fullscreen on the corridor PC.
- Bills printing without GST — confirm GST is enabled in Settings → Hospital Profile.
- Doctors not appearing in the appointment calendar — confirm the practitioner has a working schedule under Practitioners → Schedule.